Restaurant Server Job at Oglebay, Bethlehem, WV

  • Oglebay
  • Bethlehem, WV

Job Description

Restaurant ServerThe Restaurant Server will serve all guests in Skyline, Bistro or the Cantina while striving to exceed any and all of the guests' expectations.Essential Duties And ResponsibilitiesPresent menu, answer questions, and make suggestions regarding food and serviceWrite out order on checkRelay order to kitchenServe all guests using the proper serving habits from kitchen and service barsGarnishes and decorates dishes preparatory to servingServes guests from chafing dish at tableLadles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined necessaryObserve diners to respond to any additional requests and to determine when meal has been completedTotals bill and accepts payment or refers guests to cashierClear all dinnerware used and return it to dish washing area for cleaningCleans and resets counters or tables at conclusion of each courseResponsible for all service areas, refilling condiments, salt and peppers, coffee stations, etc.Must become knowledgeable about the park and all related information pertinent to jobMust be able to carry trays weighing approximately 25 lbs.Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employeesExperiencePrevious experience in dining or fine dining environments is preferred.Customer Service SkillsExceptional interpersonal skills and the ability to provide a high level of customer service are crucial. Servers should be able to anticipate guest needs, make recommendations, and ensure a memorable dining experience.Menu KnowledgeA comprehensive understanding of the menu, including ingredients, preparation methods, and any special dietary considerations, is essential. This enables servers to answer guest questions accurately and make informed recommendations.Attention To DetailServers should maintain a polished appearance and professional demeanor at all times.TeamworkThe ability to work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth service is important. This includes effective communication and coordination to deliver a seamless dining experience.AdaptabilityServers should demonstrate flexibility and the ability to handle stressful situations calmly and efficiently.Beverage KnowledgeFamiliarity with wines, spirits, and cocktail preparation is beneficial. Servers may be required to make recommendations, describe flavor profiles, and suggest pairings with food.Safety And HygieneKnowledge of food safety and hygiene practices is essential to maintain a safe dining environment for guests and adhere to health regulations.Responsible Alcohol ServiceDepending on the establishment, servers may need certification in responsible alcohol service (e.g., TIPS certification in the US) to serve alcoholic beverages responsibly.

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